Public documents
- Strategic plan 2023-2026
- Mission statement
- Is it coming? image
- Quality policy statement
- Organizational values
- Equal Opportunities Plan
- Social responsibility media coverage (2022-2024)
- Implementation of the development plan related to the 2023 corporate self-assessment
- 2025 Corporate Self-Assessment Action Plan
Partner Satisfaction Measurements
- User satisfaction survey 2009
- User Satisfaction Survey 2014
- User satisfaction survey 2017
- User satisfaction measurement 2019
- User satisfaction measurement 2022
- User satisfaction measurement 2016, 2019, 2022
- User satisfaction measurement 2025
- User Satisfaction Measurement - Self-Service Loan 2024
- User satisfaction measurement - remote payment 2024
- User Needs Assessment 2015
- USER NEED ASSESSMENT 2023
- School Community Service Survey 2022, 2024
- Library Point Questionnaire 2023
- KSZR Operator Satisfaction - Service Locations 2024
- KSZR maintenance questionnaire - library bus 2024
- KSZR User Satisfaction Measurement - Library Bus 2023
- Festive Book Week Satisfaction Measurement 2022
- Festive Book Week Satisfaction Measurement 2023
- Festive Book Week Satisfaction Measurement 2024
- Auxiliary Library Training Satisfaction Measurements ??????
Bels? documents
Minority Management Council (MIT) documents
- Rules of Procedure of the MIT
- MIT's Strategic Plan
- MIT Action Plans
- MIT meetings remind you?
- Quality management manual
Documents of MIT working groups
- Rules of Procedure
- Work plans
- Reports
- Do I remind you?
Documents of the local system of process control
- Process inventory
- Process descriptions
- Flow charts
- Process sheets
- Risk analyses
- Process management assignments
Documents relating to human resources
- Human Resources Strategy
- Human Resources Plan
- Rules of Procedure for Moral Recognition
- Continuing training plan
- Schooling plans
- Occupational safety regulations
- Security regulations
- Performance evaluation policy
- Results of staff benchmarking
- Results of surveys (organisational culture, employee satisfaction, internal communication)
Partnership documents
- Partner list
- Cooperation agreements
- Network of contacts
- Partner Satisfaction and Needs Assessments
Documents related to controls
- Internal control system
- Internal control manual
- Integrated Risk Management Policy
- Code of Events that Violate Organizational Integrity
- Bels? privacy policy
Institutional self-assessments
- 2016
- 2023
- 2025